Privacy policy
Last updated: 24/08/2026
This policy explains what we collect, why, and what you can do about it. The short version: your music isn't uploaded, we collect very little, and we don't sell anything about you.
1. Contact
For any privacy question: hello@pulsound.com.
2. Your audio stays on your device
This is the most important point. When you use the studio, your audio file, cover art and background image are read and processed by your own browser. They're never transmitted to us, never stored on our servers, and never seen by anyone else. The video is produced on your machine and downloaded directly to it.
The exception is a release page or HyperFollow page you deliberately create: those files are uploaded and stored, because the page has to serve them to visitors.
3. What we collect
If you create an account
- Your email address, used for signing in and for messages about the service.
- Your artist name and the address of your public page.
- A cryptographic hash of your password — we never store the password itself and cannot recover it.
If you publish a release or HyperFollow page
- The audio file, cover art, title and any links you supply.
- A count of page views and, for HyperFollow, link clicks.
When anyone uses the studio
We record anonymous usage events: that a studio session was opened, that a track was loaded, that an export started, finished or failed, and which template was used. These carry no information about the file itself — not its name, contents, or length.
Technical data
Like any website, our servers process IP addresses and browser information to serve pages, apply rate limits, and prevent abuse. Server logs are kept for a limited period and then discarded.
4. Cookies
We set one essential cookie to keep you signed in and to protect forms against cross-site request forgery. It's required for the service to function and carries no advertising identifier. If analytics or advertising are ever enabled on this site, those services would set their own cookies under their own policies, and this page would be updated in advance of that happening.
5. Why we process this data
| Purpose | Basis |
|---|---|
| Providing your account, release pages and HyperFollow pages | Performance of a contract |
| Keeping the service secure and preventing abuse | Legitimate interests |
| Understanding which features are used | Legitimate interests |
| Service emails about your account | Performance of a contract |
6. Who else sees it
We don't sell personal data and don't share it for anyone else's marketing. A small number of service providers process data on our behalf: our hosting provider, which stores the database and uploaded files, and our email provider, which delivers messages to you. We may also disclose data where legally required.
7. How long we keep it
- Account data: for as long as your account exists, deleted after you close it.
- Published releases and HyperFollow pages: until you delete them or close your account.
- Anonymous usage events: retained in aggregate, not linked to an identifiable person after your account is deleted.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict or object to the processing of your data, and to receive a portable copy. Write to hello@pulsound.com and we'll respond within a reasonable time, generally within a month.
9. Security
Passwords are hashed with bcrypt. Traffic is encrypted with HTTPS. Forms are protected against cross-site request forgery, sign-in attempts are rate limited, and a content security policy restricts what code may run on our pages. No system is perfectly secure, but we take this seriously and fix problems quickly. If you find a vulnerability, please tell us at hello@pulsound.com before disclosing it publicly.
10. Children
PulSound isn't directed at children under 16. If you believe a child has given us personal data, contact us and we'll delete it.
11. Changes
If we change this policy materially, we'll post a notice before the change takes effect. The date at the top always shows the current version.